Welcome to the Coghlan blog
There’s no doubt online shopping continues to experience massive growth. In fact, we’d almost be prepared to say that we’re now well and truly out of the ‘trend’ phase. eCommerce is now part of the regular Australian shopping landscape and most definitely here to stay...read more
last blog post we looked at some of the overarching things retailers should think about if they wanted to survive the rise ofonline shopping. This post drills down a little bit further to look at the detail of what Australians are buying and what’s...read more
We live in a lucky country – especially if you’re a business owner. Australia has had 104 quarters of growth without a recession. It’s also true that over some of those 104 quarters (which is 26 years) things have gotten tight, but when you look overall,...read more
Almost everyone in business I speak to has started to see their businesses head into year-end crazy season. Actually, truth be told, it really starts to get silly in about October and for those of you bringing product in from overseas, it can start well...read more
Not only are people too busy to wait a week for shipping these days, but people want their transactions done with the bare minimum of fuss. Your customers don’t want to get most of the way through the checkout and find that the purple teapot they had their heart...read more
Not sure if you’ve noticed, but these days people are too busy for waiting. Everyone has a horror story about hanging around for a package to arrive, finding it left out in the elements or not having it turn up at all. Slow deliveries rapidly...read more
You might recall, recently we wrote about the three things that every online business needed to nail in a customer’s first online purchase interaction. This post, we thought we’d go a step further and talk about how your packaging can be an integral part of your...read more
Recently you might have read the introduction to 3PL, also known as third party logistics. That blog post explained what it is and what it could do for your business. Now that we’ve done that, we thought we’d expand a little more for you and talk about next steps in...read more
What is 3PL? Third party logistics (3PL) is the outsourcing of your supply chain and logistics operations to another company. A 3PL system takes care of all those tasks involved in getting something (your product) from one place (you) to...read more
As an online business with your digital first point of contact, you have to satisfy three key customer factors with each interaction before someone will purchase from you. Clarity – because people can’t experience your product in the flesh prior to...read more
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And we're adding integrations all the time. So, if you don't see what you're looking for, it's probably in development. So please call us and we'll find a way to make everything work as seamlessly as possible for you.