When it comes to distributing goods, not only do your customers want their products delivered fast and efficiently, they want to rest assured knowing that what they order will be delivered without sacrificing quality or value for money.
In today’s world of e-commerce, a seamless communication stream allowing individual orders to be shipped using a range of carriers and service options is an absolute must – and, given time, your customers will come to expect it.
By utilising Coghlan’s extensive industry experience and bulk purchasing power, you can enjoy access to a wide range of high quality options for postal, express and other carriers – by land, sea or air – at highly competitive rates.
With permanent contractual agreements with a select range of specialist carriers starting with a full range of services Australia Post all the way up to full truck loads by specialised road transport carriers. The safe passage of your customers’ goods, both domestically and internationally, remains the core focus of operations.
Do you require tracking?
Using traceable parcel services are perfect for higher value business-to-consumer orders and will help add value to your customers’ user experience. Your customers will even receive branded email confirmations with attached consignment information, allowing them to track their own parcels with ease.
When it comes to B2B orders, tracking is a great feature for dealing with orders delivered to a reception area or a delivery dock. That way, you’ll have all the information you need at hand when dealing with customer service enquiries.
In need of urgent delivery?
Express Delivery services are provided for those customers who cannot wait. Combined with tracking, this is a great value-add to promote to your customers.
Have you ever had a customer who needs their delivery within hours? Did you know some courier companies provide VIP and door-to-door services. Of course, all you need is a fulfilment company that can compliment this delivery option with an equally efficient fulfilment capability – and you can expect nothing less when working with Coghlan.
Your independent choice
When it comes to the distribution of your products, you have the choice of selecting carrier and service options at an order level.
See how you can benefit from partnering with Coghlan. Or read our case studies/testimonials.
So if you’re looking to work with Australia’s leading provider of fulfilment services, or if you’d like to know more about how Coghlan can help your business achieve more – simply click on the form below or call one of the three Coghlan offices nearest to you. We’d love to talk to you about helping you keep your customers happy.
Not the service you’re looking for? You can find a full list of our services here.
What clients like you say about partnering with Coghlan
We understand that there are still lockdown restrictions in Melbourne. However we noticed that all our orders being processed promptly thus all we are up to date. On behalf of everyone from Trade Hero, we would like to express our great appreciation and thanks for processing our orders on time, every day. This had a positive impact on our store— for being able to deliver right on time amidst the situation. Once again, thank you for all your efforts.
We are very pleased with the team at Coghlan. The implementation process from system integration to stock receiving was seamless. Your team provided regular updates which were integral to how we managed our business and customer expectations at the time. The Coghlan team are obviously very experienced in their roles, passionate in what they do and understand the importance we place on fulfilling customer orders. Your team have consistently performed well on day to day tasks, ad hoc IT and fulfilment requests.
The Coghlan team have given us absolute peace of mind when it comes to getting products to our customers and form a critical part of giving them the best possible eCommerce shopping experience. The team is reliable, efficient and collaborative to work with. Their ability to be flexible and adaptable has also been critical as our business has grown and evolved. Thank you!
We've always been impressed with Coghlan’s professionalism, service and most importantly for our business, their efficiency to deliver promptly to our customers. We tried other providers and found Coghlans’ service to be superior in every aspect. Highly recommended.
We won Baby Care Product of the Year 2016 as voted by consumers. We were able to meet the rigorous criteria as a result of the unique co-creation process. This award win gives us a great opportunity to thank you for helping make this possible. The service that Coghlan provided has allowed us to confidently and consistently share our product with mums across Australia.
Coghlan integrates with the following providers.
And we're adding integrations all the time. So, if you don't see what you're looking for, it's probably in development. So please call us and we'll find a way to make everything work as seamlessly as possible for you.