Anthony Evans

Manager Auckland 

Born and raised in Wellington, Anthony joined the Coghlan team in 2006. However prior to that, he’d worked in an online fulfillment role with a CD manufacturer, so transitioning to Coghlan at the time was rather seamless.

And between his years at Coghlan and his previous experience, he’s racked up almost 20 years in fulfillment roles.

Anthony feels the secret to customer satisfaction is making sure he (and the rest of the Coghlan team) listen and really understand what the customer wants as well as knowing what they need (and explaining the differences). He believes that honesty is the best policy – if he doesn’t think that Coghlan is best placed to deliver the service a customer needs, he won’t beat around the bush. But he’ll make every attempt to get it done and he’s proud that Coghlan is part of the chain in providing life saving services shipping heart valves out as quickly as possible to the relevant hospitals.

He also believes it’s important to maintain good relationships with courier companies, so that the shipping and transportation processes is as easy and trouble-free as possible for his clients’ customers.

When considering his decade-long experiences at Coghlan, Anthony would say the craziest one was recently, shipping a plastic horse’s head for a customer specialising in breeding masks for horses. Anthony’s dream is to make his courier’s day more interesting sending it in a cardboard box with the horse’s head just sticking out of the top, as it is! If Anthony were to pick three words to describe himself, he would say that he was honest, straight-up and fair.

 Feel free to connect to Anthony on LinkedIn.