Electronic data interchange (EDI)

Streamline data exchange and boost retail compliance with Coghlan’s EDI support.

Simplify trading partner compliance and automate order flows

Retailers demand fast, accurate and fully compliant order processes. Electronic Data Interchange (EDI) helps you meet these expectations by automating the secure exchange of purchase orders, invoices, and shipping confirmations with your trading partners.

But setting up and managing EDI systems internally can be costly, complex and time-consuming. Partnering with Coghlan makes this simple. We take care of EDI connectivity and order flow management as part of our 3PL services – so you can stay focused on sales and operations, not systems.

Why EDI support matters

Many retailers now require EDI compliance as a condition of doing business. Without it, suppliers risk missed orders, chargebacks, and strained relationships.
But EDI comes with its own challenges:
Every retailer has different format and integration requirements
Manual processes create errors, delays and duplicated effort
In-house IT resources may not be set up to manage ongoing changes
Coghlan helps eliminate these risks by managing the technical, operational, and compliance aspects of EDI for you.

How Coghlan makes it work

Coghlan integrates your retail EDI workflows into our fulfilment operations – so your orders move faster, with fewer errors and full retailer compliance.

Our EDI support includes:

Setup and testing with retailer systems
Invoice data capture and integration
Automated order receipt, confirmation, and dispatch advice (ASN)
Issue resolution and retailer compliance reporting
Whether you use a major retail platform or custom EDI specs, we’ve got the experience to ensure your orders flow seamlessly.

Technology that keeps you in control

EDI is just one part of our broader tech stack – designed to give you real-time visibility and integration across systems.
Real-time inventory updates across warehouses
Secure EDI mapping and translation via trusted third-party gateways
Seamless integration with Shopify, NetSuite, WooCommerce and more
Web portal for direct access and reporting

Experience the benefits

Partnering with Coghlan for EDI support means:
Faster onboarding with major retailers
Reduced chargebacks and compliance penalties
Fewer admin hours and manual errors
Improved cash flow with faster invoice processing
End-to-end visibility from order to delivery

Hear from our customers

Just wanted to touch base and say a HUGE thank you everyone for all your hard work this year – we honestly couldn’t have done it without you!  So thrilled to be working with such a fantastic team. Can’t thank you enough for being a part of our growth this year. We appreciate the effort and support immensely and look forward to another great year.

Jess & Andrea

Steele Label

We won Baby Care Product of the Year as voted by our consumers. We were able to meet the rigorous criteria as a result of the unique co-creation process. This award win gives us a great opportunity to thank you for helping make this possible. The service that Coghlan provided has allowed us to confidently and consistently share our product with mums across Australia.

Michaela

Mater Nappies

We receive lots of positive feedback from happy customers who love the speedy delivery and great packing provided thanks to Coghlan. “Very fast, out for shipping the same day as purchasing”, “Fast delivery & packaged well”, “The delivery speed/packaging/accuracy of the order is excellent. Highly recommend!”

Torun

The Bamboo Shop

We have been working with Coghlans in Clyde for a couple of years now. The team are very friendly and responsive to our needs. The portal is very user friendly and easy to use. They’re able to efficiently process orders which has been particularly helpful during promotional periods. Thanks Coghlan team!

Hannah

Vush

We’re very pleased with the team at Coghlan. The implementation process from system integration to stock receiving was seamless. We’re provided regular updates which was integral to managing our business and customer expectations. The Coghlan team are obviously very experienced in their roles, passionate in what they do and understand the importance we place on fulfilling customer orders. 

Steve

Good to play

The Coghlan team has helped provide Kobo customers across Australia, New Zealand and Singapore with the best possible retail eCommerce shopping experience. The team is reliable, efficient, and highly responsive in addition to being accommodating and flexible as our business continues to grow. As a bonus, they’re a pleasure to work with. We’re very happy with their performance and look forward to continuing our services with them.

Nantha

Rakuten Kobo Inc

We understand that there are still lockdown restrictions in Melbourne. However we noticed that all our orders being processed promptly thus all we are up to date. On behalf of everyone from Trade Hero, we would like to express our great appreciation and thanks for processing our orders on time, every day. This had a positive impact on our store— for being able to deliver right on time amidst the situation. Once again, thank you for all your efforts.

HB

Trade Hero

The Coghlan team have given us absolute peace of mind when it comes to getting products to our customers and form a critical part of giving them the best possible eCommerce shopping experience. The team is reliable, efficient and collaborative to work with. Their ability to be flexible and adaptable has also been critical as our business has grown and evolved. Thank you!

Alex

The Peach Box

We’ve always been impressed with Coghlan’s professionalism, service and most importantly for our business, their efficiency to deliver promptly to our customers. We tried other providers and found Coghlans’ service to be superior in every aspect. Highly recommended.

Sue Bennardo

Hip Kids

Hey Rolf! Just wanted to thank you again for all the support and solutions! Your team is AMAZING. We couldn’t be happier. Go Coghlans woo hoo!

Teena

Bondi Beach Baby

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Confident compliance. Seamless fulfilment.

Coghlan simplifies EDI complexity and lets your team focus on growth. From onboarding new retailers to managing every file format and transmission, we ensure your fulfilment is always compliant, timely and accurate.

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