SUPPLEMENTS

Fulfilment for supplement,
vitamin and nutrition brands in
Australia

Supplement, vitamin and nutrition brands often manage repeat orders across product ranges with defined shelf lives and batch
requirements. Coghlan’s warehouse management system tracks inventory by batch and expiry date, helping brands maintain stock
visibility and manage expiry-dated products throughout the fulfilment process.

Batch and expiry tracking

Supplements, vitamins and functional foods often have defined shelf lives and different storage requirements across product ranges. Coghlan’s warehouse management system tracks inventory by batch and expiry date, helping brands maintain stock visibility and manage expiry-dated products throughout the fulfilment process.

From capsules and tablets to powders and packaged functional foods, each product can have its own shelf life, packaging and handling requirements. Batch and expiry-date tracking supports inventory management across varied product catalogues.

Subscription fulfilment accuracy at scale

For supplement brands offering recurring deliveries, reliable order processing is essential to maintaining a consistent customer experience. Coghlan processes subscription and one-off orders through the same fulfilment workflow, with batch and expiry-date tracking supporting inventory management across the product range.

This provides a consistent approach to processing orders, whether customers purchase individually or through a recurring subscription.

Kitting for starter packs and stack bundles

Whether you’re launching a starter pack, creating a supplement stack or bundling products for a promotion, Coghlan can pre-kit products in advance or assemble bundles on demand as orders are received.

Kitting requirements can be discussed during onboarding to establish the most suitable approach for your product range, order volumes and fulfilment needs.

Why Coghlan for supplement fulfilment

In-house / DIY

Managed by your own team

Batch and expiry-date tracking

Batch and expiry-date tracking

Subscription and one-off orders

Managed internally

Batch-level inventory visibility

Depends on internal systems and processes

Generalist 3PL

No category specialism

Batch and expiry-date tracking

Capabilities vary

Subscription and one-off orders

Capabilities vary

Batch-level inventory visibility

Capabilities vary

Built for supplements

What you get with Coghlan

Batch and expiry-date tracking

Batch and expiry dates tracked in
the WMS

Subscription and one-off orders

Both processed through the same
fulfilment workflow

Batch-level inventory visibility

Batch-level inventory tracking

Hear from some of our customers

Just wanted to touch base and say a HUGE thank you everyone for all your hard work this year – we honestly couldn’t have done it without you!  So thrilled to be working with such a fantastic team. Can’t thank you enough for being a part of our growth this year. We appreciate the effort and support immensely and look forward to another great year.

Jess & Andrea

Steele Label

We won Baby Care Product of the Year as voted by our consumers. We were able to meet the rigorous criteria as a result of the unique co-creation process. This award win gives us a great opportunity to thank you for helping make this possible. The service that Coghlan provided has allowed us to confidently and consistently share our product with mums across Australia.

Michaela

Mater Nappies

We receive lots of positive feedback from happy customers who love the speedy delivery and great packing provided thanks to Coghlan. “Very fast, out for shipping the same day as purchasing”, “Fast delivery & packaged well”, “The delivery speed/packaging/accuracy of the order is excellent. Highly recommend!”

Torun

The Bamboo Shop

We have been working with Coghlans in Clyde for a couple of years now. The team are very friendly and responsive to our needs. The portal is very user friendly and easy to use. They’re able to efficiently process orders which has been particularly helpful during promotional periods. Thanks Coghlan team!

Hannah

Vush

We’re very pleased with the team at Coghlan. The implementation process from system integration to stock receiving was seamless. We’re provided regular updates which was integral to managing our business and customer expectations. The Coghlan team are obviously very experienced in their roles, passionate in what they do and understand the importance we place on fulfilling customer orders. 

Steve

Good to play

The Coghlan team has helped provide Kobo customers across Australia, New Zealand and Singapore with the best possible retail eCommerce shopping experience. The team is reliable, efficient, and highly responsive in addition to being accommodating and flexible as our business continues to grow. As a bonus, they’re a pleasure to work with. We’re very happy with their performance and look forward to continuing our services with them.

Nantha

Rakuten Kobo Inc

We understand that there are still lockdown restrictions in Melbourne. However we noticed that all our orders being processed promptly thus all we are up to date. On behalf of everyone from Trade Hero, we would like to express our great appreciation and thanks for processing our orders on time, every day. This had a positive impact on our store— for being able to deliver right on time amidst the situation. Once again, thank you for all your efforts.

HB

Trade Hero

The Coghlan team have given us absolute peace of mind when it comes to getting products to our customers and form a critical part of giving them the best possible eCommerce shopping experience. The team is reliable, efficient and collaborative to work with. Their ability to be flexible and adaptable has also been critical as our business has grown and evolved. Thank you!

Alex

The Peach Box

We’ve always been impressed with Coghlan’s professionalism, service and most importantly for our business, their efficiency to deliver promptly to our customers. We tried other providers and found Coghlans’ service to be superior in every aspect. Highly recommended.

Sue Bennardo

Hip Kids

Hey Rolf! Just wanted to thank you again for all the support and solutions! Your team is AMAZING. We couldn’t be happier. Go Coghlans woo hoo!

Teena

Bondi Beach Baby

Your supplement fulfilment questions, answered

Who handles supplement, vitamin and nutrition fulfilment in Australia?
Coghlan provides ecommerce fulfilment for supplement, vitamin and nutrition brands, including packaged capsules, tablets, powders, functional foods and sports and wellness supplements. Services can include warehousing, order processing, batch and expiry-date tracking, and kitting or bundling, subject to product suitability and agreed requirements.
Does Coghlan track supplement stock by batch and expiry date?
Yes. Coghlan’s warehouse management system tracks inventory by batch and expiry date, helping brands maintain stock visibility and manage products with defined shelf lives.
Can Coghlan handle subscription fulfilment for supplement brands?
Yes. Recurring subscription orders are processed through the same batch-tracked system as one-off orders.
Can Coghlan store packaged vitamins, supplements and functional foods?
Coghlan can store suitable packaged, dry products, subject to product characteristics and agreed storage requirements. Discuss any specific handling, temperature or humidity requirements with Coghlan before onboarding.
Can products be kitted or bundled?
Yes. Coghlan can pre-kit products or assemble bundles on demand, including starter packs, supplement stacks and promotional bundles. Specific requirements can be discussed during onboarding.
How does Coghlan reduce the risk of shipping near-expiry supplement stock?
First-expired, first-out picking based on tracked batch and expiry data means stock closest to expiry is picked first.
Where does Coghlan warehouse supplement stock?
Coghlan operates warehouses in Sydney, Melbourne and Auckland.
Does Coghlan manage returns for supplement products?
Yes, although returns of opened consumable supplements are typically limited for safety reasons, consistent with standard practice for the category.

Looking for a fulfilment partner for your supplement brand?

Coghlan supports supplement, vitamin and nutrition brands with batch and expiry-date tracking, subscription and one-off order processing, and flexible kitting and bundling options. Get in touch with Coghlan for a tailored fulfilment quote.

Industry - Supplements

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