Safe, convenient, and quick customer experience Calling COVID a curveball is like calling an earthquake loud – it doesn’t do it justice. 2020 has thus far been a year of twists and turns unlike any in recent history. However, just like every major event that...
Ecommerce insights from the pandemic to help you manage uncertainty If there’s one thing that we’ve all had to manage over the past couple of months, it’s been uncertainty. Uncertainty around questions such as; how long would lockdown last; would the impact of the...
5 key things to think about during a crisis It’s often claimed that in the Chinese language, the word crisis has two parts – one is danger and the other is opportunity. Turns out President Kennedy got this translation a bit wrong. The second word isn’t...
